The trend continues. More and more companies are announcing CEM directors.
Here is a new appointment from Europcar:
“I am tremendously excited about the opportunity to join Europe’s leading car hire provider”, Patricia John says of her new role. “Europcar offers a strong match to my values, which include a commitment to the customer and an appreciation of the strength and diversity of the team”
“The complexities of the car hire industry present some exciting challenges when it comes to delivering a first-class customer experience. By harnessing Europcar’s proven record to lead and innovate the industry I feel confident we can take the business to new levels of success.”