A funny little story about a not ordinary customer experience form Southern Daily Echo.
THEY say that the customer is always right.
But this golden rule of retail is rarely followed at one store, where speaking out of turn can even see you thrown out.
Dubbed “Britain’s Rudest Shop”, the staff at Palfrey and Kemp Fords of Lymington have been happily dishing out insults to pushy punters over the past 15 years…
…Some even come in just to experience the brunt of Terry Palfrey’s temper. His pet hates include shoppers who “rummage around” in the neatly packed bed linen section and those who leave finger marks on the polished cutlery…
Source: Daily Echo


